IOR Services in Moldova

Supply your Moldovan customer or equip your receiving site without setting up your own local importing company. One Union Solutions acts as your Importer of Record Service in Moldova for commercial sales and free-of-charge (FOC) business shipments from international companies worldwide. We take care of most import-related approval, certification and permit work, along with shipment documents and customs coordination. Your team provides the product information; we organize the processes needed for the import.
Your import costs and next steps, made clear. Tell us what you are shipping, whether it is a sale or FOC supply, the dispatch country, the Moldovan destination and your required date.

YOUR SHIPMENT

Sales and FOC business goods

YOUR IMPORTER

One Union Solutions

YOUR NEXT STEP

A quote explaining import costs and how to proceed

Trade with Confidence

Why One Union Solutions is trusted with leading technology brands in Moldova

We navigate the logistics, regulations, and compliance, connecting global businesses to a growing digital economy. We help you import compliantly, reduce risks, and accelerate your time to market.

Importer of Record Services

A delivery address is the start. We handle the import work.

Your customer may be ready to receive an order, or your team may need equipment for a Moldovan office or data center. If the receiving party is not taking on the importer role, One Union Solutions acts as IOR Service and connects the customs preparation, product documentation and release arrangements.

Our experience covers a broad range of commercial goods. IT hardware, networking equipment, telecom products and infrastructure for business sites are important applications. We prepare each shipment around its actual contents, ownership and purpose, including no-charge supplies for business use.

What we do

One team to organize your Moldova import

Build the customs document set

We review the goods, tariff classification, value and origin, and align the invoice, packing and transport records. Your team receives specific requests for the information needed to prepare the entry.

Manage the applicable product work

We check existing conformity evidence and manage missing documentation, applications, manufacturer requests, testing arrangements and follow-up where needed. You provide the technical information and required signatures; we coordinate the processes.

Act as IOR Service during clearance

We handle importer-side preparation, coordinate customs filing and the identified duty and tax payments, and organize responses to customs questions. The transport team receives the information needed for the release handoff.

Complete the handoff and import records

We coordinate the handoff after release and provide the relevant customs records. We retain the required importer documentation and address importer-side follow-up when customs requests it.

Your team's contribution

You supply accurate goods and transaction details, available manufacturer evidence and the receiving contact. You approve the quote and arrange the identified funding. Start with a shipment summary; the full technical file comes into the preparation process.

From enquiry to import

Your shipment, from first details to receiving-site handoff

Shipment details and quote

We review your initial information and identify the pricing inputs. You receive a quote that separates the IOR service, estimated import charges and relevant external costs, with the next steps explained.

Documents and product preparation

We reconcile the shipment records and manage the applicable conformity or permit work. You receive focused document requests and dispatch instructions for the chosen import route.

Customs filing and release

We organize the declaration, import funding and responses to documentary or physical checks. We communicate the release position and any information needed to resolve an outstanding query.

Handoff and records

We coordinate the customs-release handoff and provide the relevant import documents. The quote identifies whether freight or final delivery is included, or where the goods pass to your transport provider.

Know what you are budgeting for

What is included in your Moldova IOR Service quote?

Your quote separates our service, government charges and external costs. That gives your procurement and finance teams a useful basis for planning the import.

One Union Solutions IOR service

The fee reflects the goods, transaction, document preparation and importer work. We identify the included activities and any separately priced service additions.

Customs duty and import VAT

The estimate uses the product’s tariff classification, supported customs value and applicable origin treatment. We identify any product-specific tax relief rather than assuming a sale or FOC supply is exempt.

Conformity and permit costs

Relevant government, laboratory, certification, translation or application charges are shown separately. Managing the work does not mean every external charge is included in the IOR Service fee.

Brokerage, freight and destination costs

We identify relevant brokerage and any quoted transport or delivery. Mode, package size, border route and receiving location affect the estimate. Examination, handling or storage charges can arise during the actual movement.

We explain the assumptions, inclusions, exclusions and funding needed before import. Supply the available goods value and freight information even for a no-charge shipment. Tell us who owns the goods and whether the receiving party will buy them, use them internally or return them later.

Details that affect the quote

Sales and FOC values · Duty, VAT and origin · Product requirements · Temporary movements and returns

Documents with a clear purpose

What we need to prepare the Moldovan entry

The first enquiry can be brief. During preparation, we request the documents that establish the goods, transaction, transport and applicable product requirements.

The manufacturer, models, quantities and condition help identify the goods for tariff classification and product checks. Tell us whether they are new, used, refurbished or modified.

The commercial or pro forma invoice and shipment purpose help establish the parties, currency, ownership and sale or FOC transaction. Available purchase or comparable-value evidence helps us support the valuation approach for no-charge goods.

The packing list, package weights and relevant serial numbers help match the physical consignment to the declaration and identify equipment moving temporarily or returning after repair.

The dispatch country, manufacturing origin and any origin proof help plan the transport route and check whether the goods qualify for a preferential duty claim. Shipping country and qualifying origin are separate information.

The transport document and exact Moldovan receiving address help align the entry with the CMR road waybill, air waybill or other relevant transport record. The receiving entity, site and contact support customs-office and handoff planning.

Specifications, declarations, test evidence, labels and instructions help match conformity documents to the shipped configuration, identify required Romanian-language information and manage missing manufacturer or application work.

Moldova’s official import document guidance identifies commercial records, transport documents and applicable permits as part of the declaration evidence. A certificate or permit is requested when the product or procedure requires it. We keep the seller, importer, owner and recipient details consistent across the document set.

The importer, declarant and receiving party each have a role

One Union Solutions acts as your Importer of Record

You can use our IOR service without establishing your own Moldovan importing company. We handle the importer-side preparation and customs coordination. Your customer or business site can receive the goods without taking on the importer role simply because its address appears as the delivery destination.

Moldova’s commercial declaration process requires an appropriately registered economic operator. We organize the importer setup and filing authorization for our service. A customs broker performs filing work under its mandate; a broker appointment alone does not define every party’s importer or product-compliance responsibilities.

Electronic filing and customs checks

Commercial declarations generally use electronic processing. The declaration and supporting documents must accurately describe the goods and the requested customs procedure. Customs can examine the records or the consignment and request further evidence. We organize the filing and supporting responses with the customs representative.

The official declaration guidance explains the registered-operator requirement, electronic declarations and document retention. We retain the relevant importer records and coordinate required customs follow-up. Your team supplies accurate product, ownership, origin and value information.

Settle the payment route before release

When the declaration creates a customs debt, release requires the debt to be paid or covered by an applicable guarantee. We explain the funding required for the shipment and coordinate the importer-side payment arrangements. See Moldova’s import duty and payment guidance  .

FOC goods still need a supported customs value

For a qualifying sale, customs valuation starts with the price paid or payable, adjusted for relevant costs. A free delivery without a qualifying sale needs a different valuation method. A pro forma invoice explains the movement; a zero invoice amount does not establish a zero customs value. For internal deployments, replacements, loans and other no-charge supplies, explain why the goods are moving and provide available purchase records, manufacturer information or comparable transaction evidence. We establish the applicable valuation approach and organize the supporting records. We also review freight and insurance to the place of entry and other relevant additions. FOC status does not automatically remove duty, VAT or product requirements. Moldova’s customs valuation guidance explains the transaction method and the alternative methods used when it cannot apply.

IOR Service
Classification, origin and tax

How Moldova's duty and import VAT are calculated

Customs duty follows the goods’ classification in Moldova’s Combined Nomenclature, with the applicable origin treatment and any specific relief. There is no single duty rate for every server, networking product or business shipment. We use the actual specifications and check the official tariff information when preparing the estimate.

Moldova’s standard import value-added tax (VAT) is 20%. Its taxable base includes the customs value plus applicable customs duty and excise. Reduced rates and exemptions apply to defined goods or conditions; they are not an automatic benefit of using an IOR Service or sending goods FOC. See the State Tax Service’s VAT guidance.

A shipment dispatched from an EU warehouse does not automatically have EU preferential origin. We check the applicable trade agreement, the goods’ qualifying origin and the required proof, such as an EUR.1 movement certificate or an eligible origin declaration. The exporter provides the origin evidence; we organize its use in the import filing. Moldova’s origin guidance explains the supporting proof.

Your quote shows the estimated import tax funding without assuming a later refund. Tell us about the sale, ownership and receiving party so the customs and commercial records reflect the actual transaction.

The equipment details that change preparation

Radio functions, electrical characteristics, battery configuration and intended use determine the work needed. We manage the applicable process and ask the manufacturer for evidence that matches the actual goods.

Wireless and radio equipment

Wireless routers, access points, radio-enabled laptops and similar products need review under Moldova’s radio-equipment rules, including Government Decision 34/2019. The exact model, radio bands, technical file, conformity declaration and marking matter. A CE logo needs the supporting evidence for the applicable route.

We match the manufacturer’s declaration and reports to the shipped configuration, check labels and coordinate missing conformity work, testing or application documents where required. Send radio specifications, label photos and the intended use. The manufacturer remains responsible for its technical evidence and declarations; One Union Solutions manages the import-related preparation.

The communications regulator’s radio-equipment compliance notice and 2026 market-surveillance plan describe the evidence checked.

Servers, storage and wired networking

For wired IT equipment, we focus on the relevant electrical and electromagnetic compatibility requirements. Electromagnetic compatibility (EMC) concerns interference with other equipment and the product’s ability to operate in its intended environment.

We review the configuration, declaration, test evidence and installation information, then coordinate missing manufacturer documents or conformity work. A server fitted with a wireless module also needs its radio functions reviewed. Moldova’s EMC inspection checklist explains the relevant documentation and marking checks. Our IT equipment import guide provides broader shipment preparation advice.

 

Electrical safety and Romanian-language information

Equipment within Moldova’s electrical safety rules needs the relevant conformity documentation, product identification and marking. Required instructions and conformity information must be available in Romanian. We arrange the document and translation work with the manufacturer and check it against the goods being supplied.

Send equipment and power-supply labels, rated electrical specifications and available declarations. We use the official electrical equipment checklist to organize the applicable evidence. Energy labeling follows product-specific rules: regulated goods such as air-conditioning equipment need an additional review of labels and product information under the energy-labeling requirements.

Hazardous-substance documentation

Moldova’s published standards list for restricting hazardous substances in electrical and electronic equipment has an effective date of October 10, 2026. It supports the technical regulation adopted under Government Decision 643/2025. The Ministry of Environment’s published order states this effective date.

For upcoming equipment supplies, we check the product scope and intended market-entry date and request the manufacturer’s restriction of hazardous substances (RoHS) documentation. We coordinate any missing documentation and review applicable exceptions against the product. Existing safety or EMC reports address different requirements and may need additional material-compliance evidence.

Lithium batteries and battery-powered devices

Tell us whether batteries are installed in equipment, packed with it or shipped separately. Chemistry, watt-hour rating, condition, packing arrangement and transport mode affect the booking and documentation. Identify damaged or defective batteries before transport is arranged.

We coordinate the relevant carrier and packing-document requests and obtain access to the manufacturer’s UN 38.3 test summary where applicable. The test summary must match the battery type; it is distinct from a general equipment specification or safety data sheet. IATA’s 2026 battery guidance explains the air-transport requirements. We identify any quoted transport work separately from the IOR Service fee

Electronics and producer responsibility

Professional imports of electrical and electronic equipment can make the importing operator a producer under Moldova’s environmental rules. Extended producer responsibility (EPR) concerns registration and responsibility for products when they become waste; it extends beyond the customs declaration.

We address applicable producer-registration requirements during import preparation and clarify the continuing reporting and waste-management responsibilities. Your team supplies the product categories, quantities and weights. We also check relevant battery and packaging obligations when they apply. Moldova’s Environmental Agency explains the producer-responsibility framework and warns that unregistered producers cannot import covered products.

The shipment's purpose matters

Used goods, temporary equipment, repairs and controlled products

Used or refurbished equipment

Provide the condition, modifications, intended use and available functioning or test records. We check whether the conformity evidence still matches the equipment and prepare the value support. Identify items destined for recycling or disposal separately so waste-related requirements can be addressed before booking.

Demonstrations and equipment that will leave again

Eligible equipment can enter through temporary admission, with full or partial duty relief according to the applicable conditions. An ATA carnet can support eligible temporary movements. We organize the relevant procedure, authorization or carnet documentation, identification records and any security arrangements. Tell us the owner, planned activity, location of use and re-export plan.

Temporary admission does not automatically establish relief for every charge or replace applicable product requirements. See Moldova’s temporary admission guidance.

Repairs, replacements and returns

A repair shipment, a warranty replacement and previously exported goods returning to Moldova are different transactions. Send serial numbers, prior entry or export records and the repair or warranty explanation. We use these to establish the appropriate procedure and review any available relief. A return label or a no-charge invoice alone does not establish an exemption.

Strategic goods, end users and intended use

Moldova controls trade in listed strategic and dual-use goods, including relevant categories of electronics, computing, telecommunications and information-security products. We review the exact technical characteristics and end use rather than treating every IT device as controlled.

Where authorization is required, we manage the application preparation, supporting manufacturer documents and end-user information with the relevant applicant. The competent authority issues the authorization. Moldova’s current strategic-goods guidance and Public Services Agency guidance refer to Law 213/2024 and Government Decision 24/2025. Dispatch-country export controls are a separate check; supply the actual origin, parties and intended user.

Plan the movement before dispatch

What determines your Moldova delivery plan?

Share the required date and exact receiving location before booking. We sequence the document preparation, applicable product work, transport, customs entry and site handoff around the shipment’s actual needs.

Existing matching evidence: we verify the model and configuration, finish the customs records and coordinate filing and payment. Missing or mismatched evidence: we manage the manufacturer requests and any conformity or application work needed before the relevant shipment stage.

Moldova participates in the Common Transit Convention. Eligible road shipments through participating countries can use the New Computerised Transit System (NCTS). Transit moves goods under customs control; the Moldovan import entry and charges still need to be addressed. We align the transit handoff and destination clearance with the carrier.

Border routing, customs checks and receiving-site access also affect the movement. Identify free-zone sites or destinations in Moldova’s eastern districts at the enquiry stage so the applicable customs-office and receiving arrangements can be checked. We explain the dependencies so your team can plan dispatch and receiving arrangements around the actual work.

Connect the delivery term to the import

Using our IOR service with DDP or DAP

We support your Moldova import by aligning the IOR Service role, customs preparation and quoted charges with the delivery term and named destination.

Under Delivered Duty Paid (DDP), the seller generally handles import clearance and import charges. Under Delivered at Place (DAP), those responsibilities generally fall to the buyer. The delivery term allocates contractual responsibilities; it does not itself provide the importer setup or product-conformity evidence.

Send the delivery term with the seller, owner and recipient details. We establish the import funding and handoff responsibilities in the quote, including any separately priced freight or final delivery. See the ICC’s DAP and DDP explanation.

— START YOUR SHIPMENT

Get your Moldova IOR Service quote

Send your business contact details and a short summary:
We follow up on the information needed for your quote and explain the import costs and how to proceed. Share the documents you already have; we organize the further preparation requests.

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Frequently Asked Questions

Some of your burning questions answered.

Moldova has specific customs rules and documentation requirements. An IOR service helps businesses follow these rules, avoid delays, and ensure smooth entry of goods into the country.

Yes, foreign companies can import goods into Moldova without setting up a local business by using an IOR service. The IOR takes legal responsibility for the import process.

Industries such as IT, telecommunications, healthcare, automotive, and industrial equipment benefit the most, as they often deal with regulated and high-value imports.

An IOR service prepares and verifies all required documents, including invoices, packing lists, and compliance certificates, ensuring accuracy and faster customs clearance.

Without an IOR, businesses may face delays, incorrect documentation, fines, or shipment rejection. An IOR helps reduce these risks by ensuring full compliance with local laws.

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