Active and reliable
Aduanas, SUBREI, ISP, INN
Spanish
End to End IOR
2-4 business days
We navigate the logistics, regulations, and compliance, connecting global businesses to a growing digital economy. We help you import compliantly, reduce risks, and accelerate your time to market.
Commercial imports into Chile require an official import declaration (Declaración de Ingreso or DIN), a licensed customs broker (agente de aduanas) for shipments over US$1,000 FOB, and standard 6% ad valorem duty plus 19% import IVA. Key regulator permits include SUBTEL (wireless), SEC (electrical), ISP (medical), SAG (agricultural), Health, and REP recycling rules across permanent, free zone, temporary, or repair entry routes.
Yes, for qualified B2B shipments. In Chile, “Importer of Record” (IOR) Service is a commercial service model rather than a single statutory title. Every commercial shipment entering Chile requires an official importer of record Service, a licensed customs agent (agente de aduanas) for goods valued over US$1,000 FOB, and an official import declaration form known as the Declaración de Ingreso (DIN). Before your shipment is dispatched, One Union Solutions establishes the legal importer of record Service and tax identity, verifies Harmonized System (HS) tariff classification codes, confirms product valuation and country of origin, screens model-level regulatory permits, and selects the appropriate customs entry route. Commercial import procedures, Customs entry rules and destinations
Chilean customs (Aduanas) enforces specific threshold and document rules for business-to-business imports. Commercial shipments valued above US$1,000 FOB must be declared by a licensed customs broker (agente de aduanas) who files the DIN declaration. Commercial import procedures. Essential shipping documentation includes the final commercial invoice, packing list, bill of lading or airway bill, value declaration, agent authorization forms, and conditional permits or certificates of origin. SICEX Chile single window trade portal.
Importers must hold an official tax identification number (RUT – Rol Único Tributario) issued by the Servicio de Impuestos Internos (SII). While foreign legal entities can obtain a RUT through an authorized Chile-domiciled representative under SII Circular 38/2025, obtaining a RUT alone does not solve all local customs or VAT filing requirements. Tax ID (RUT) and business start rules, Obtaining a RUT for foreign companies
Standard Chilean import taxes consist of a 6% ad valorem customs duty calculated on the CIF (Cost, Insurance, and Freight) value, plus a 19% Value Added Tax (IVA) calculated on the combined total of CIF value plus duty  Import duty rates and IVA taxes. Import duties may be reduced or waived if the goods qualify under one of Chile’s extensive preferential Free Trade Agreements. SUBREI Tariff and origin search tool,  Current Chilean free trade agreements. Importers must also select their target customs regime prior to dispatch—choosing between permanent mainland import, free trade zone storage, temporary admission (such as an ATA carnet), or repair and return entry. Chilean Free Zone operating manual, Temporary work equipment import rules
A common pitfall in international logistics is confusing the Importer of Record Service, customs broker, freight forwarder, and seller. In Chile, these roles serve distinct legal and operational functions:
To prevent compliance gaps, responsibilities are allocated clearly across the import workflow. The client or seller supplies accurate model specs, commercial values, country of origin, party details, end use, and site destinations. The licensed customs broker prepares and files the DIN declaration under importer authorization and retains official entry records. One Union Solutions handles direct Chilean IOR Service legal coverage, shipment qualification, importer/consignee mapping, HS code and valuation reviews, regulatory permit screening, customs regime selection, pre-shipment release approval, and document retention within our agreed service scope.
To guarantee smooth customs clearance, One Union Solutions executes a mandatory 6-step pre-shipment evaluation before any equipment is dispatched:
Data collection occurs in two structured phases to protect client confidentiality. The public first stage requires basic contact information, destination (Chile), broad product categories, short shipment descriptions, estimated delivery dates, and commercial goals (permanent, demo, or repair) to confirm serviceability. Upon qualification, the secure second stage collects exact model lists, technical datasheets, commercial invoices, Incoterms, payment details, full party identities, test certificates, radio/electrical ratings, and prior customs records.
Release-to-Ship Rule: Never ship based on verbal promises. Always wait for a written release plan, a conditional approval with action items, or a documented hold notice.
The client submits comprehensive product details, model numbers, quantities, commercial values, country of origin, involved parties, Incoterms, and target delivery dates to establish a complete assessment record.
One Union Solutions  reviews candidate HS tariff codes, origin qualification evidence, customs transaction values, freight, insurance, and non-sale item valuations to prevent tariff misclassification fines or valuation adjustments.
We establish the legal importer of record Service , customs broker power of attorney, tax ID (RUT) requirements, and buyer boundaries to ensure legal compliance.
We evaluate every model against Chilean wireless (SUBTEL), electrical safety (SEC), medical (ISP), agricultural (SAG), health, and environmental (REP) standards to identify required permits prior to shipping.
Jointly selecting the appropriate entry route—permanent mainland entry, free zone storage, temporary admission (ATA carnet), or repair/return entry—to lock in document requirements before dispatch.
Issuing a formal written release-to-ship plan, a conditional release with outstanding action items, or a documented hold notice. Goods are never shipped on verbal assumptions.
Completed shipment:Â A European industrial-technology integrator needed to deliver rugged network switches, wireless access points, UPS units and replacement power modules to a remote mining operation in northern Chile. The mine would receive and use the equipment but did not want to manage the commercial import.
Based on a completed One Union Solutions shipment. Customer identity and commercially sensitive details have been anonymized.
The shipment combined products that did not share one regulator route. The DIN customs entry and Chilean importer record must be aligned with the licensed customs agent, while electrical products can fall within SEC certification and radio devices require a SUBTEL review. Preferential duty also depends on valid origin evidence, not simply the European location of the seller.
Official checkpoints:Â Chile Customs import procedure;Â SEC product certification;Â SUBTEL short-range equipment.
The shipment was delivered as one project while the customs entry, origin claim, electrical evidence and radio review remained traceable at SKU level. The mine received the equipment without taking on the commercial import process.
For technology imports into Chile, a project label such as “mine network upgrade” is not a compliance category. The operational file must separate customs, SEC and SUBTEL decisions before the equipment is consolidated.
Enterprise servers, storage arrays, and networking gear require standard HS classification, country of origin proof, and commercial invoices. However, bundled accessories often trigger separate regulatory controls. Embedded radio modules, external power supplies, detachable power cords, UPS batteries, or cellular connectivity must be evaluated individually rather than relying on marketing names SUBREI Tariff and origin search tool.
Under SUBTEL regulations updated on 22 February 2026, most short-range wireless devices (such as Wi-Fi, Bluetooth, or IoT modules) require technical verification and physical QR code labeling, while specific medical radio categories retain full certification requirements SUBTEL short-range wireless equipment rules, SUBTEL short-range wireless protocol (2026 specification). Mobile phones and cellular devices must undergo Multibanda/SAE homologation, local network registration, and physical labeling. Non-phone cellular equipment requires IMEI registration, whereas Wi-Fi-only hardware follows short-range rules  Multibanda/SAE mobile device FAQ, Multibanda/SAE mobile device regulations
Products subject to mandatory SEC electrical safety protocols (including power adapters, chargers, cords, plugs, and UPS units) require testing certificates and official SEC safety marks prior to commercial distribution. Medical devices and diagnostic equipment fall under ISP health controls, Decree 25/2026 schedules, and CDA/GICONA registration procedures depending on risk classification and intended medical use. Medical device Decree 25/2026 regulations, ISP medical device CDA/GICONA procedures. Food, organic products, and wood packaging require Health Ministry (SEREMI) and Agricultural Service (SAG) Customs Destination Certificates (CDA) or ISPM 15 wood treatment markings Imported food Customs Destination Certificate (CDA),SAG agricultural import requirement search. Extended Producer Responsibility rules (REP Law 20.920 and DS 22/2025) mandate identifying the local entity responsible for recycling electronics, cells, batteries, and packaging placed on the Chilean market Law 20.920: Extended Producer Responsibility,Temporary work equipment import rules.
Temporary imports for trade shows, demonstration equipment, or repairs can enter under temporary admission, ATA carnets, or repair/re-entry procedures to defer or reduce import taxes Temporary work equipment import rules,Temporary export rules for equipment repair and processing.However, listing $0 on invoices does not bypass customs valuation; equipment must carry defensible commercial values, matching serial numbers, and documented re-export plans. Goods entering Chilean Free Trade Zones follow special customs procedures; moving cargo from a free zone into mainland Chile requires standard customs clearance, tax payments, and product permits Chilean Free Zone operating manual.
Dispatching shipments without completing compliance checks leads to cargo holds, customs penalties, and storage delays. Common pre-shipment errors include:
Decline & Escalation Conditions: One Union Solutions strictly excludes prohibited, sanctioned, counterfeit, deliberately misdeclared, or undervalued transactions. High-risk controlled goods, surveillance equipment, unresolved end-use concerns, missing manufacturer evidence, or non-defensible valuations are subject to immediate escalation or decline.
Some of your burning questions answered.
Yes, in many cases. However, the exact route depends on importer roles, tax registration, customs broker mandates, and product rules. One Union Solutions acts as your direct Importer of Record Service using our Chilean operating structure, removing the need for you to open a local company.
No. A customs agent (agente de aduanas) is a licensed broker who files import declarations (DIN). The Importer of Record Service  (IOR) is the legal entity held responsible for customs compliance, taxes, and product legality.
The DIN (Declaración de Ingreso) is Chile’s official import declaration form. For commercial shipments valued over US$1,000 FOB, a licensed customs agent files the DIN using your shipping documents and importer authorization.
No. Under updated rules, most short-range wireless devices (like Wi-Fi or Bluetooth) require technical verification and QR code labels instead of full certification. Mobile phones and cellular devices follow separate Multibanda/SAE rules.
No. SEC safety rules apply to specific regulated electrical products. While enterprise IT servers are often exempt, bundled accessories like power supplies, power cords, plugs, or UPS units may require SEC testing.
Chile charges a standard 6% ad valorem import duty on CIF value, plus 19% VAT (IVA) calculated on (CIF + duty). Duty rates may be reduced if your goods qualify under a Trade Free Agreement.
No. DDP (Delivered Duty Paid) is a commercial delivery term. It obligates the seller to pay costs, but does not grant automatic legal standing to act as the Chilean Importer of Record Service or tax filer.
Clearance times vary depending on document accuracy, physical inspections, valuation checks, and regulator approvals. One Union Solutions  provides clear timeline tracking and status updates, though final clearance speed depends on customs authorities.
Yes, using temporary entry, ATA carnets, or repair/re-entry procedures. However, you must provide serial number tracking, security guarantees, and proof of re-export. Listing $0 on an invoice is not accepted by customs.
To start, provide your contact details, product category, shipment summary, country of origin, destination, target delivery date, and commercial goal. Once qualified, you will share exact model specs, values, Incoterms, and permits.
Prepared by the One Union Solutions Trade Compliance Editorial Team. Reviewed by Wahid Azeem, Trade Compliance Manager. Sources checked 13 August 2026. Critical importer, tax, controlled-goods, and operating-route rules are monitored and reviewed quarterly. High-volatility product permits and agency rules are updated semi-annually. Operational disclaimer: This page provides general import guidance and outlines One Union Solutions’ services. It does not constitute formal legal, tax, or customs advice. Final import rulings are determined by Chilean customs authorities and licensed customs brokers.
Authority Rulings Note: Government authorities make all final decisions regarding customs inspections, HS codes, product valuations, permits, certifications, and cargo release. Shipping schedules, port delays, and third-party document processing remain outside guaranteed control.
