Active and reliable
SRC, SARM
Armenian
End to End IOR
2-4 business days
We navigate the logistics, regulations, and compliance, connecting global businesses to a growing digital economy. We help you import compliantly, reduce risks, and accelerate your time to market.
One Union Solutions provides the service through its own country-specific operating structure and the registrations that apply. It does not pass the Importer of Record (IOR) Service role to an unrelated local IOR Service partner. Every shipment still needs product, party, route and document acceptance. EAEU Customs Code
An IOR route is useful when a foreign seller or equipment owner needs an Armenia importer and declarant for that shipment, and the customer who will receive the goods is not taking that role. Who may be named as declarant, and how DDP (Delivered Duty Paid) and a customs representative fit, is explained under What “Importer of Record Service” means in Armenia. One Union Solutions first checks that the commercial contract, the declarant, the product approvals, the customs value and the tax route can line up. If they can, an accepted shipment moves into final documents, declaration and release coordination. If they cannot, the shipment is paused before dispatch. An alternative route is proposed where one is legally available.
An IOR Service is not a way around a banned product, a missing product approval, a wrong value, an unsupported customs code or a restricted party. Pause and decline conditions are listed under Who handles what, and when we pause or decline.
A commercial invoice and packing list are only the starting point. The assessment uses model-level details to test both customs treatment and product regulation. A shipment is not ready to leave until each of these linked checks has an evidenced answer. Booking follows written acceptance of the route. If a check is still open, the shipment stays on hold.
Do not upload sensitive files to an unapproved channel. First-stage contact details are listed under How the Armenia IOR Service process works. Contracts, IDs, certificates and detailed technical files should be exchanged through the approved secure process after contact.
Importer, declarant, representative and carrier are different jobs. The EAEU Customs Code says who may be a declarant. For an ordinary commercial shipment from outside the EAEU, the named declarant is usually an eligible person of an EAEU member state — not simply the overseas seller named on a DDP (Delivered Duty Paid) invoice. Foreign persons can be declarants only in listed situations. The proposed contract and customs procedure therefore need review. There is no single yes or no for every case. The Code separately describes a customs broker’s work under a contract. On this page, IOR Service is the business name for the party we accept to take the importer position for an approved shipment. The assessment should name each role separately. EAEU Customs Code
A delivery term such as DDP splits commercial duties between seller and buyer. It does not change who may be the declarant, create a local tax position, supply missing licences, or, by itself, appoint a lawful importer. If the seller is not eligible to be the Armenian or EAEU declarant, writing “DDP Yerevan” on the invoice does not fix that gap. The sales term, the declarant and the customs and tax documents must be designed together. Confirm the IOR Service and tax model before you book freight. See the separate guide to DDP delivery terms.
Four Armenia import routes should not be mixed. Choose the legal route before you book freight. Armenia joined the Eurasian Economic Union (EAEU) in 2015. That creates a clear split. One path is for goods that enter the EAEU customs area from a third country (a country outside the EAEU). The other path is for goods that already have EAEU status and move from another member state. This is a planning check. It is not an approval or a cost calculator. Do not switch the story after the goods arrive. That creates mismatches in the documents. EAEU Customs Code, Tax Code of the Republic of Armenia
For equipment arriving from outside the EAEU, the usual route is release for domestic consumption (the goods stay in Armenia for use or sale). The file needs an eligible declarant, an electronic goods declaration, a 10-digit classification you can defend, a customs value you can defend, and any product-specific permit document before release.
This is not the same as a third-country customs entry. You still need proof of customs status, origin and the seller-to-buyer chain. Armenian import-VAT reporting follows the EAEU acquisition rules in the Tax Code. Do not reuse a third-country landed-cost model (the full cost after duty and tax for goods from outside the EAEU).
Temporary admission or another special customs procedure may fit, but only after we check the purpose, ownership, how long the goods will stay, serial numbers, security requirements and the planned exit. A temporary business purpose does not, by itself, create a temporary customs route.
Re-import, re-export or processing procedures depend on the earlier movement and the work done. Keep the original export or import declaration, the RMA authorisation, identity at serial-number level, the repair report and the value split. A replacement unit is not automatically treated like the returned unit.
Send the broad shipment facts through the contact page: name, company, business email, destination (Armenia), dispatch country, a broad product family, a short shipment description and an approximate target date. Include manufacturer and model if known, new, used or RMA status, and intended end use. Do not include personal IDs or confidential attachments. Use of these details is subject to the Privacy Policy.
The enquiry is screened for country, product and party fit. You then receive a focused list of missing facts or documents. Five checks decide whether an IOR Service route is ready. This is a screening method, not an automatic approval. It is designed to show a stop condition while documents and commercial choices can still be changed.
The assessment can end in one of three ways. Ready: the requirements are identified and the file can move to a commercial offer and final check. Review: a classification, document, licence, value or party question must be resolved before acceptance. Stop: the proposed product, party, route or deal is prohibited, unsupported or outside accepted scope. No shipment is accepted through the first enquiry alone. Sending a request does not confirm service availability, a customs outcome or a delivery date. Do not dispatch until written acceptance and pre-shipment conditions are complete.
Timing starts after readiness, not at first contact. Clearance and delivery depend on the completed file, permits, inspection, authority response, route and transport. Product approvals, valuation questions, duty and tax funding, transit and authority workload can also change timing. The assessment identifies what must be in place first and gives a shipment-specific planning range. One Union Solutions does not promise a fixed number of days. Assessment does not guarantee acceptance, approval, clearance, cost or timing. Request an IOR Assessment.
The relevant rule follows the product’s design and intended use, not the label “IT equipment.” The list below is a screening guide. The exact CN FEA code and the regulatory scope control the result. Customs clearance is not product approval. One model can trigger more than one control. Hold dispatch until the model-level check and any required certificate or permit are confirmed.
CE evidence (European conformity proof) does not replace an EAEU document where EAEU conformity is required. An existing EAC certificate or declaration must cover the exact product and model, remain valid, and be usable within the legally permitted applicant and supply chain. The scope annex and register entry should be checked. A logo or certificate number alone is not enough.
Used equipment needs a fresh scope decision. Amendments to the EAEU low-voltage and EMC rules exclude certain used equipment, but that does not remove customs, safety, radio, encryption, medical or other product controls. “Used” is not an exemption for every case. Some technical-regulation scope rules treat used equipment differently. Customs treatment depends on the prior movement and on whether the unit is returned, repaired or replaced. See also Route 4 for the return or repair customs path. EEC notice on low-voltage and EMC regulation amendments
For third-country goods released for domestic consumption, Armenia’s Tax Code calculates the import-VAT base from customs value plus customs duty and excise tax where applicable. The standard VAT rate is 20%. Exemptions and zero-rated cases are set out separately. Customs duty depends on the current EAEU Common Customs Tariff, the 10-digit CN FEA classification, origin, procedure and any lawful preference or relief. Tax Code of the Republic of Armenia, EEC Tariff and Non-Tariff Customs Regulation Department
For goods bought from another EAEU member state, the Tax Code uses a different import-VAT base and reporting method. The commercial quote must therefore state which route it assumes.
A responsible estimate lists separately: IOR service and document-review fees; customs-representation and clearance charges; estimated customs duty by a checked code and origin; estimated VAT and any excise or special charge; freight, storage, inspection and last-mile items; permit, testing or conformity work where needed; and assumptions, exclusions, validity period and change triggers.
No “exact landed cost” is responsible before the classification, value, origin, route and approval facts are confirmed.
What One Union Solutions can coordinate: a check before shipment of whether the IOR Service route can work, and a screen of the parties; lining up the declarant and the commercial documents; review of classification and landed-cost inputs; checks of the product-approval and permit path; coordination of customs representation and the declaration; duty and tax funding arrangements defined in the accepted scope; freight and final-delivery coordination when separately agreed; and the record pack and post-entry query coordination within scope.
Related services: product compliance review, freight forwarding and data-centre logistics.
What is not automatic:
Applications and release decisions are made by the relevant authorities. If the facts change after acceptance, the route and quote must be checked again. A shipment may be declined or paused where a party, end use, origin, route or product is restricted; information is incomplete or does not match; value or classification cannot be supported; a required approval is unavailable; the requested role cannot be performed lawfully; or the risk sits outside accepted scope. This screening protects every party before freight moves.
Some of your burning questions answered.
For ordinary commercial imports, the EAEU Customs Code generally requires a person of a member state that is party to the relevant foreign transaction or otherwise has the specified rights over the goods. Foreign persons can be declarants only in listed situations. The proposed contract and customs procedure therefore need review rather than a blanket yes or no.
No. DDP is a commercial delivery term. It does not change the EAEU rules on who may be declarant, create a local tax position, or supply missing licences. The sales term, declarant and customs/tax documents must be designed together.
Start with a detailed commercial invoice, packing list, transport document, contract or purchase order, product datasheets, model and serial lists, origin evidence and party/end-use details. Depending on the product and route, conformity documents, radio or encryption evidence, medical-device documents, an import or end-user certificate, and valuation support may also be required.
The standard Armenian VAT rate is 20%, but the taxable base and any exemption depend on the transaction. Duty is not a single Armenia-wide percentage: it follows the 10-digit EAEU CN FEA code, origin, customs procedure and current tariff. A model-level assessment is needed for a useful estimate.
Not necessarily. CE evidence does not replace an EAEU document where EAEU conformity is required. An existing EAC certificate or declaration must cover the exact product and model, remain valid, and be usable within the legally permitted applicant and supply chain. The scope annex and register entry should be checked.
Yes. Armenia has an import-licensing route for radio-electronic and high-frequency devices subject to restrictions, including embedded devices. EAEU notification rules and a unified register may also be relevant to goods containing cryptographic functions. The answer depends on the exact module, frequencies, power and encryption features.
Do not assume so. Some EAEU technical-regulation scope rules distinguish used equipment, while customs treatment depends on the prior movement and whether the unit is returned, repaired or replaced. Condition, serial identity, original declarations and repair history should be supplied.
There is no reliable fixed answer before the route and file are known. Product approvals, complete documents, valuation questions, inspection, duty/tax funding, transit and authority workload can change timing. The assessment identifies prerequisites and gives a shipment-specific planning range without guaranteeing release.
A shipment may be declined or paused where a party, end use, origin, route or product is restricted; information is incomplete or inconsistent; value or classification cannot be supported; a required approval is unavailable; the requested role cannot be performed lawfully; or the risk sits outside accepted scope. This screening protects every party before freight moves.
Sources were checked on 8 September 2026. Product and deal requirements can change. The current legal text, tariff entry, register and authority decision control. Always confirm the current portal, notice, form and product scope for the actual shipment.
Prepared by: One Union Solutions Trade Compliance Editorial Team.
Source check: 8 September 2026.
Corrections: info@oneunionsolutions.com.
Review at least every six months, and sooner after a customs, tax, tariff, permit or regulator change. Update the visible date only after a real re-check of the sources.
Important: This page is general information, not legal or tax advice. The assessment checks current requirements against the exact deal. One Union Solutions cannot control classification rulings, valuation adjustments, inspections, licence or registration decisions, customs release, carrier performance or regulatory change. Applicable law, authority practice and the facts of the deal come first. One Union Solutions confirms that it can support a shipment only after the shipment-specific assessment.
