IOR Services in the USA

Import business equipment into the United States with confidence. When your shipment is accepted, One Union Solutions acts directly as your official Importer of Record (IOR Service). Before your goods leave, we review your import structure, customs entry, and product safety rules so your cargo clears without delays.
Import equipment into the USA with confidence using One Union Solutions’ Importer of Record services. We manage customs documentation, import compliance, and applicable product requirements to help keep your shipments on track. Contact our team today for a tailored IOR solution that supports your US expansion without the need to establish a local entity.
IOR Service

Lane Availability

Active and reliable

IOR Service

Key Authorities

CBP, BIS, FDA, FCC, USDA

IOR Service

Languages

English

IOR Service

Our Service Scope

End to End IOR

IOR Service

Avg. Clearance Time

2-4 business days

Trade with Confidence

Why One Union Solutions is trusted with leading technology brands in United States

We navigate the logistics, regulations, and compliance, connecting global businesses to a growing digital economy. We help you import compliantly, reduce risks, and accelerate your time to market.

Can One Union Solutions Act as Your US Importer

Yes, we can—for eligible shipments. One Union Solutions provides Importer of Record services directly through our own registered US business entity. Under US customs law, simply possessing an importer number does not grant legal standing to clear goods. An importer must possess a verifiable legal right to make customs entry under 19 USC 1484. During our initial shipment review, we define and separate each legal role: the official Importer of Record Service, the licensed customs broker, the receiving consignee, and any designated product-regulatory agents.

This service is ideal for overseas businesses shipping IT, telecom, or corporate hardware to a US client, data center, or colocation facility that will accept physical delivery but will not assume legal importer responsibilities. Even with an established IOR Service, your shipment requires accurate 10-digit tariff codes (HTS), substantiated commercial valuations, documented country of origin, continuous customs bonds, and all required agency test certificates. Simply share a brief overview of your shipment with our team. We evaluate your transaction and outline the exact documentation required before accepting your cargo.

We manage the Importer of Record Service role directly through our own US operating structure—we never hand off your shipment to unvetted third parties. To protect commercial confidentiality and maintain regulatory security, we share our formal corporate details, licenses, and contracts directly with you during qualified onboarding. We do not publish local company names or physical office addresses on this public website.

US Import Requirements at a Glance

Importing commercial equipment into the United States requires meeting strict statutory customs milestones before cargo departs the origin facility. US Customs and Border Protection (CBP) enforces clear legal requirements across identity verification, security filings, and entry documentation:

Eligible Importer Standing (19 USC 1484):

Under US entry law, the Importer of Record Service must be an eligible owner or purchaser of the goods, or an appropriately designated licensed customs broker. Simply being named as the delivery warehouse or local recipient does not confer the legal right to make customs entry. 19 USC 1484

Importer Identity Record (CBP Form 5106):

Importers must maintain an active identity record with CBP via Form 5106. This filing connects your legal business name, address, and corporate officers with your IRS Employer Identification Number (EIN) or a CBP-assigned custom number. All shipping paperwork must match this record precisely. CBP Form 5106

Customs Entry and Continuous Bond (ACE & Form 7501):

Every commercial import requires an authorized entry type (such as an 01 consumption entry) supported by a valid customs bond to guarantee payment of duties and taxes. Declarations are transmitted electronically through the Automated Commercial Environment (ACE), where entry summary details correspond to CBP Form 7501. ACE entry summary

Ocean Freight Security Filing (ISF-10 under 19 CFR 149.2):

For maritime shipments, an Importer Security Filing (ISF-10) is mandatory. Under standard regulations, 8 core data elements must be submitted to CBP at least 24 hours before the container is loaded onto the vessel at the foreign port. Failure to file on time triggers severe fines and cargo holds. 19 CFR 149.2

Federal Product Permissions and Agency Rules:

While standard business hardware does not need a universal import license, specialized equipment is strictly regulated by Partner Government Agencies (PGAs). Electronic, wireless, medical, and chemical products require specific permits, testing certificates, or registrations prior to release. US government import guidance

Customs Duty and Tariff Exposure (HTSUS):

Customs duties are calculated using the active Harmonized Tariff Schedule of the United States on the official date of entry. To establish true duty exposure, product classification, certified country of origin, and valuation methods must be determined together. USITC tariff schedule

Customs entry paths

Choose the Importer and Entry Route First

Selecting the correct entry route before booking freight determines your legal requirements, tax treatment, and required documentation. Every customs procedure serves a distinct operational purpose:

  • Permanent Deployment (Consumption Entry): Used when equipment remains in the United States permanently for enterprise operations, colocation hosting, or resale. Before booking, confirm the legal IOR Service, check product safety rules, secure duty funding, and identify the final delivery recipient.
  • Demonstration, Testing, or Repair Followed by Export (Temporary Importation under Bond): When hardware enters the US temporarily for customer demonstrations, testing, or maintenance and will be exported within a set period, it may qualify for duty-free entry under a Temporary Importation under Bond (TIB). You must follow permitted equipment uses, adhere to strict export or destruction deadlines, and maintain records to release the bond. Simply labeling a shipment as a “demo unit” does not establish duty relief. CBP temporary imports
  • Goods Previously Exported from the US and Now Returning (Returned Goods Relief): When equipment previously exported from the United States returns (for example, following a finished project or warranty evaluation), it may qualify for duty relief under HTS subheading 9801. Importers must preserve original US export documents, prove matching serial numbers, and verify whether any repairs or alterations occurred abroad. Marking a package with an “RMA” label does not grant duty exemption. CBP returned-goods guidance
  • Storage or Processing in a Foreign-Trade Zone (FTZ Admission): Storing cargo in an activated Foreign-Trade Zone suspends customs duties while goods are held, manipulated, or re-exported. You must verify that the warehouse is an officially activated FTZ site, ensure planned activities are authorized, and map out your eventual consumption entry or export plan. Storing equipment in a standard commercial warehouse does not provide FTZ status. US Foreign-Trade Zones

For permanent equipment installations, your initial priority is establishing who can lawfully act as the Importer of Record Service. One Union Solutions reviews your shipment to verify that our US operating entity lawfully fits your commercial transaction. We never permit the informal use of a company name or customs importer number without a documented agreement. Establishing the legal right to make entry and authorizing a licensed broker to file declarations are two separate legal verifications. 19 USC 1484

In select scenarios, an overseas corporation may explore qualifying as a “nonresident importer.” Under 19 CFR 141.18, a nonresident company must appoint a US resident agent and obtain specialized customs bonds. This approach requires its own dedicated legal evaluation and is entirely distinct from appointing One Union Solutions to manage the IOR Service role directly. Nonresident corporation requirements

Current rule watch: Executive Order 14411 (issued 3 June 2026) directs federal authorities to strengthen customs enforcement, tighten importer eligibility standards, and increase scrutiny on foreign-importer bonds. Because regulatory agencies implement these mandates in phases, we review active CBP instructions and live enforcement dates during onboarding rather than assuming all announced measures are immediately operational. Executive order and implementation directions

This guidance applies strictly to the official US customs territory, which comprises the 50 US states, the District of Columbia, and Puerto Rico. If you are shipping to other US territories or outlying destinations, distinct customs rules and territorial requirements may apply. Customs territory definition

When US IOR Service Support Is Useful

International technology suppliers and enterprise teams typically utilize our US Importer of Record services across four primary operational scenarios:

  • Data Center and Colocation Deliveries: You are shipping servers, switches, or networking gear to a US colocation facility or customer enterprise site that accepts physical delivery, but refuses to take on legal importer liabilities.
  • Fulfilling Delivered Duty Paid (DDP) Contracts: You sold equipment under DDP terms and must establish a lawful US importer setup before committing to your final landed costs and tax liabilities.
  • Complex and Regulated Hardware Deployments: Your shipment combines standard IT hardware with wireless modules, lithium batteries, or agency-regulated sensors that require specialized testing certificates and regulatory filings.
  • Replacement Parts, Demo Units, and RMA Loans: You are dispatching warranty replacements, trial hardware, or loaner units that need an official customs valuation and a clear decision on permanent entry, temporary admission, or returned-goods relief.

For broader deployment planning, explore our data center services. For end-to-end commercial freight execution, review our DDP services. All services remain subject to shipment assessment and formal acceptance.

Statutory responsibilities

Keep the US Roles Separate

In international logistics, confusing commercial terms with statutory customs designations causes border holds and unexpected tax liabilities. US customs regulations strictly divide the legal obligations of each party in a transaction:

  • Importer of Record (IOR Service): The party with the legal right to make entry, responsible for exercising “reasonable care” under 19 USC 1484. The IOR Service is legally accountable for the truthfulness of product classification, valuation, origin, and duty payment, as well as maintaining statutory import records.
  • Customs Broker and Filer: A licensed professional authorized to conduct customs business and submit declarations on behalf of an importer. Hiring a customs broker to file declarations does not transfer the importer’s underlying duty liability or legal responsibilities to the broker under 19 CFR 141.1.
  • Consignee and End User: The party designated to receive or use the hardware. Simply purchasing the goods, signing for delivery at a warehouse, or operating the equipment does not confer the legal right to make customs entry. Each commercial role must be accurately stated on shipping and customs paperwork.
  • Freight Forwarder: The logistics coordinator managing physical air, ocean, or overland transport. Forwarding cargo is an operational logistics service, strictly separate from the statutory functions of an Importer of Record Service or licensed customs broker.
  • Delivered Duty Paid (DDP) Seller: Under ICC Incoterms 2020, DDP is a private commercial contract where the seller agrees to absorb transport, duty, and tax expenses. Commercial sales terms do not grant US corporate presence, provide customs importer standing, or satisfy regulatory requirements. ICC Incoterms 2020
  • Product-Regulatory Responsible Party: Federal agencies often require a designated US entity—such as an FDA Initial Importer, a registered US Agent for foreign medical manufacturers, or an FCC Responsible Party. An Importer of Record Service appointment handles customs clearance, but does not automatically fulfill these distinct technical agency roles. FDA importer roles · FCC authorization
Partner government agency oversight

Check the Equipment as Well as the Shipment

Customs clearance only permits cargo to enter US borders physically; placing equipment into service requires compliance with federal technical and safety standards. The checkpoints below outline what triggers regulatory oversight (they do not imply that every item requires identical licenses):

  • Servers, Switches, and Digital Equipment (FCC): Must comply with Federal Communications Commission equipment authorization rules. Depending on whether the device contains unintentional radiators or digital processing logic, it requires either official FCC Certification or a Supplier’s Declaration of Conformity (SDoC). Prepare full model numbers, technical datasheets, port specifications, and compliance evidence. FCC procedures
  • Wi-Fi, Cellular, Radio, and Wireless Modules (FCC): Devices with intentional radio transmitters must satisfy strict FCC importation conditions. Verifying one modular component does not automatically certify the complete assembled product. Prepare hardware model details, FCC ID numbers where applicable, grant documentation, antenna specifications, and integration reports. FCC importation conditions
  • Medical Devices and Radiation-Emitting Equipment (FDA): Regulated under Food and Drug Administration oversight. Importers must verify establishment registration, device listing, pre-market clearance (510(k)), and the designated FDA Initial Importer role. Corporate facility registration alone does not constitute blanket approval for individual products. Prepare intended use statements, manufacturer listings, and clearance records. FDA import checks
  • Products Subject to CPSC Certification: Regulated consumer goods require a Certificate of Compliance under Consumer Product Safety Commission rules. Mandatory eFiling for covered imported goods took effect in July 2026, with Foreign-Trade Zone implementation scheduled for 8 January 2027. Note that this framework applies to covered consumer items, not standard enterprise B2B electronics. Prepare product scope data, electronic compliance certificates, and certified test reports. CPSC implementation notice
  • Chemicals, Mixtures, and Regulated Substances (EPA TSCA): Subject to Environmental Protection Agency oversight under the Toxic Substances Control Act (TSCA). While chemical substances contained inside finished manufactured articles generally do not need an import certificate unless governed by a specific rule, TSCA compliance must still be verified. Prepare chemical lists, Safety Data Sheets (SDS), and positive or negative certification statements. EPA TSCA imports
  • Lithium Batteries and Battery-Powered Equipment (PHMSA / DOT): Governed by hazardous materials transport regulations under PHMSA/DOT. Batteries must carry valid UN 38.3 test summaries and comply with strict packaging restrictions. A customs clearance release does not guarantee transport acceptance by commercial carriers or airlines. Prepare battery chemistry specifications, watt-hour ratings, packaging configurations, and UN 38.3 test documentation. PHMSA lithium batteries
  • Solid-Wood Crates, Pallets, and Dunnage (USDA APHIS): Governed by USDA APHIS regulations enforcing ISPM 15 standards. All non-manufactured solid-wood packaging must be heat-treated or fumigated and display an approved IPPC stamp. Uncertified wooden packaging can result in customs refusing entry to the entire shipment, regardless of how compliant the hardware is. Prepare packing descriptions and clear photographs of official treatment marks. APHIS packaging requirements

In addition to product safety standards, every shipment must undergo rigorous screening for international trade sanctions and forced-labor risks. Simple automated name-matching is insufficient for comprehensive legal compliance. Furthermore, when moving advanced computing or telecommunications technology, verify US export and re-export controls under the Export Administration Regulations (EAR). Note that an Export Control Classification Number (ECCN) is completely distinct from an import tariff classification (HTS). OFAC screening · CBP forced labor · BIS export-control guidance

Cost & valuation methodology

Build the US Landed Cost from the Actual Facts

Accurate landed-cost forecasting requires verifiable transaction data rather than rough estimates. Your calculation begins with three essential elements for every line item: the full 10-digit US Harmonized Tariff Schedule (HTS) code, the verified country of origin, and a supportable customs valuation. You must also evaluate active Chapter 99 measures, trade remedies, or section tariffs applicable on the date of entry, as base tariff rates alone do not reflect final duty exposure. USITC HTS

Under US customs law, valuation is typically based on “transaction value” (the price actually paid or payable), subject to statutory additions for packing, assists, royalties, and selling commissions under 19 CFR 152.103. When equipment is transferred for a lease, demonstration loan, internal company transfer, warranty repair, or free replacement, declaring a nominal or zero-dollar invoice value is strictly unlawful. Importers must apply an approved alternative customs valuation methodology and maintain documentation substantiating the declared value.

A complete import budget must account for customs duties, the Merchandise Processing Fee (MPF), the Harbor Maintenance Fee (HMF) for qualifying ocean freight, continuous bond charges, customs brokerage fees, agency filing costs, international freight, and local transport. Potential contingent expenses—such as customs physical examinations, document hold charges, or port demurrage—should also be factored into financial planning. CBP fee table

Unlike many international jurisdictions, the United States does not levy a federal Value Added Tax (VAT). Instead, individual US states and municipal jurisdictions administer their own sales and use tax systems. State sales tax obligations operate independently of federal customs clearance and depend on the specific commercial sale and final delivery location. Appointing an Importer of Record  Service does not create an automatic state tax exemption or guarantee tax recovery. OECD US consumption-tax summary

Your Pre-Shipment Assessment Path

To ensure complete compliance and eliminate border delays, our pre-shipment evaluation follows four structured milestones:

Choose the US Entry Route:

You provide your broad product category, intended equipment use, and whether the movement is permanent, temporary, or returning from abroad. One Union Solutions evaluates your corporate structure and identifies the lawful importer route, preventing unsupported IOR Service appointments and establishing a verified service scope.

Review Models, Technical Data, and Parties:

You supply technical specifications, exact model numbers, and transaction details through our secure onboarding channel. One Union Solutions audits HTS classifications, rules of origin, customs values, restricted-party screenings, and regulatory triggers (such as FCC, FDA, or EPA rules) to identify missing certifications before freight is booked.

Prepare Customs Filing, Bonds, and Funding:

You confirm the shipping mode (air or ocean), consignee identity, commercial Incoterms, and cargo readiness schedule. One Union Solutions coordinates customs power of attorney, arranges required customs bonds, files ocean ISF data at least 24 hours prior to foreign loading, and finalizes duty funding arrangements to ensure all regulatory requirements are met before cargo moves.

Customs Release, Delivery, and Record Retention:

You follow agreed dispatch instructions and supply any supplemental details requested by authorities. One Union Solutions manages the customs entry, oversees duty settlement, and communicates directly with customs or agency inspectors. Once released, delivery is coordinated to your facility, and full customs records are archived for the mandatory five-year retention period. (Please note that customs authorities retain final discretionary authority over inspections and release; no provider can guarantee instantaneous clearance.)

Onboarding protocol

What to Send and What Happens Next

Getting started is straightforward and designed to protect your sensitive commercial data through a two-stage evaluation:

Stage 1: Initial Shipment Overview —To begin your assessment, simply share basic operational information: your name, company name, corporate email, destination (United States), broad product category, a brief description of the cargo, and your target shipping date. Please also indicate whether the equipment will stay in the US, enter temporarily, or return after overseas use. Do not send confidential documents, itemized commercial values, or customer lists in this initial inquiry. We review this overview first to confirm that the shipment fits our service scope. You can submit your summary through our contact page. One Union Solutions uses these details solely to respond to your request—never for unsolicited marketing. Privacy policy

Stage 2: Comprehensive Onboarding Pack — After qualification, we invite you into our secure onboarding workflow. At this stage, we request complete documentation: draft commercial invoices, packing lists, itemized part and model numbers, technical datasheets, country of origin proof, valuation records, Incoterms, and logistics arrangements. Where relevant, we review end-user statements, FCC/FDA regulatory filings, battery test summaries (UN 38.3), and prior export declarations. Managing confidential files through this controlled secondary stage ensures your proprietary business records remain secure.

Our assessment provides clear guidance on whether your shipment qualifies, identifies any missing compliance evidence, and details every action required before dispatch. A formal quotation is issued once the review is complete; submitting an overview does not constitute shipment acceptance.

Post-clearance compliance

Responsibilities and Records After Release

For an accepted shipment, One Union Solutions performs the agreed Importer of Record Service responsibilities through our established US operating structure. We oversee electronic declarations, manage duty and fee disbursements, and maintain organized customs documentation. Our formal agreement clearly defines legal roles, filing authority, cost allocations, record access, and procedures for addressing post-entry customs queries.

Clients remain legally responsible for providing complete, truthful product descriptions, accurate commercial valuations, verified origin data, and transparent end-user declarations. Statutory obligations regarding manufacturing standards, product safety laws, local taxes, and export control compliance remain with their respective parties as stipulated in the contract. US Customs and partner regulatory agencies retain full statutory authority to inspect cargo, request additional documentation, or conduct post-release audits.

Under US customs regulations, paying a customs broker does not extinguish the legal importer’s duty liability if duties are not remitted to CBP under 19 CFR 141.1. Furthermore, under 19 CFR 163.4, comprehensive customs records must be retained for a minimum of five years from the date of entry. Consequently, regulatory compliance remains an ongoing obligation long after physical delivery is complete.

Risk prevention

Common Reasons to Stop a US Shipment

Understanding typical compliance failures allows businesses to prevent customs holds, expensive storage charges, and cargo rejections. Shipments are commonly stopped before departure for the following reasons:

  • Designating the Delivery Site as Importer Without Legal Right or Consent: Listing a client, data center, or colocation facility as the Importer of Record Service on shipping paperwork when they have not formally consented or lack legal standing to make entry halts cargo immediately. Confirm your legal IOR Service structure prior to dispatch.
  • Filing Ocean ISF Data After Vessel Departure: Importer Security Filing (ISF-10) data must be lodged at least 24 hours prior to container loading at the foreign port. Submitting data after loading results in substantial CBP monetary penalties and automatic cargo inspection holds.
  • Using Vague Invoice Descriptions for Regulated Hardware: Invoicing items as generic “computer equipment” or “electronics” when hardware contains wireless transmitters, medical sensors, or laser optics triggers customs holds. Model-level datasheets and agency approvals must be verified in advance.
  • Declaring Replacement Parts as “No Commercial Value”: US customs does not recognize zero-value commercial invoices. Every item must reflect a defensible customs valuation, and eligibility for returned-goods or temporary admission relief must be established through formal records.
  • Assuming DDP Terms Eliminate Customs Duties: Believing that commercial DDP terms waive import duties or that all enterprise electronics share a flat tax rate creates severe budget shortfalls. Tariff classifications, country of origin, and trade remedy measures must be verified individually.
  • Shipping with Untreated or Unmarked Solid-Wood Packaging: Wooden crates, pallets, or dunnage lacking authentic ISPM 15 heat-treatment stamps will be rejected at US ports of entry, halting the entire shipment regardless of equipment compliance.

One Union Solutions automatically declines prohibited, sanctioned, counterfeit, intentionally misdeclared, or undervalued transactions. Consignments with unverified commercial parties, missing mandatory agency permits, damaged batteries, hazardous waste, defense articles, or goods dispatched prior to compliance review require escalation and may be rejected. These standards ensure all accepted shipments comply fully with US law.

Frequently Asked Questions

Some of your burning questions answered.

Yes. An overseas business can either explore acting as a “nonresident importer” or engage One Union Solutions to serve as its authorized US Importer of Record Service. Under US customs law (19 CFR 141.18), a nonresident corporation must appoint a US resident agent, purchase a dedicated customs bond, and satisfy specific filing criteria. Using One Union Solutions established US operating structure provides a turn-key solution. We review your transaction to determine the most compliant route.

No. A customs broker is a licensed professional authorized to prepare and transmit customs declarations on behalf of an importer. In contrast, the Importer of Record Service is the statutory party legally responsible for ensuring reasonable care in product classification, customs valuation, origin declaration, and duty payment under 19 USC 1484. While a broker submits filings, appointing a broker does not transfer legal importer liability away from the IOR Service.

Most commercial digital equipment falls within FCC jurisdiction, but the required approval pathway varies based on the product’s technical specifications. Non-wireless digital computing devices often qualify under a Supplier’s Declaration of Conformity (SDoC), whereas hardware with integrated radio transmitters (such as Wi-Fi, Bluetooth, or cellular modules) requires formal FCC Certification. We review technical datasheets to confirm the exact authorization route prior to shipping. FCC equipment authorization

Because every transaction is unique, we provide customized quotations based on your specific equipment models, customs valuation, country of origin, agency compliance requirements, and delivery destination. Customs release timelines depend on paperwork accuracy, carrier transit schedules, bond validation, and government inspection holds. Because regulatory agencies retain sole discretionary release authority, universal flat fees and guaranteed clearance timeframes cannot be provided.

CREDITS

Editorial governance

Governance, Maintenance, and Official References

  • Author: One Union Solutions Trade Compliance Editorial Team.
  • Reviewer: Wahid Azeem, Trade Compliance Manager.
  • Source check:29 September 2026. 
  • Review schedule: Critical customs, tax, sanctions, and route rules are monitored continuously. Important regulatory updates trigger an immediate review; scheduled source review is no later than 29 December 2026.
  • Corrections: info@oneunionsolutions.com. Please identify the statement and, where possible, the official source that should replace it.

Operational information disclaimer: This page provides operational guidance for our shipment assessment service. It does not constitute formal legal or tax counsel and does not replace official determinations by US Customs or regulatory agencies. For more details on our global services, see One Union Solutions IOR services.

Primary Official Sources:

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