Privacy Policy

Effective Date: 26th June 2024

This Privacy Policy outlines how One Union Solutions (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (https://oneunionsolutions.com/) (the “Service”) and the services we offer (collectively the “Services”). This Policy is provided in accordance with Articles 13 and 14 of the General Data Protection Regulation (GDPR).

Data Controller One Union Solutions is the data controller for your personal information collected through the Services. Our contact information is:

Email: info@oneunionsolutions.com

Contact Page: https://oneunionsolutions.com/contact/

Information We Collect (Article 13(1)) We collect various types of information to fulfill our service obligations and enhance your experience:

Personal Information (Article 13(2)(a)): This includes information such as your name, address, email address, and phone number, which you may provide to us when using the Services.

Import Data (Article 13(2)(b)): To process your import orders, you may provide details about the IT and telecom equipment you are importing, including type, quantity, and value.

Usage Data (Article 13(2)(c)): We may collect information on how you use the Service, such as IP address, browser type, device information, and browsing activity.

Cookies and Tracking Technologies (Article 13(2)(f)): We may use cookies and similar technologies to track activity on the Service and store certain information.

Legal Basis for Processing (Article 13(2)(d)) We process your information based on the following legal grounds:

Contractual Necessity (Article 6(1)(b) GDPR): We use your personal information to fulfill our service agreement with you.

Legal Compliance (Article 6(1)(c) GDPR): We may use your information to comply with customs regulations and other legal obligations.

Legitimate Interests (Article 6(1)(f) GDPR): We may use your information to improve the Service, personalize your experience, and for internal administrative purposes, while balancing these interests with your data protection rights.

Data Recipients (Article 13(1)(e)) We may share your information with third-party service providers, such as customs brokers and freight forwarders, to deliver the Services. We ensure that these providers comply with GDPR requirements.

Data Retention (Article 13(2)(a)) We will retain your personal information for as long as necessary to fulfill our service obligations and comply with legal requirements.

Your Rights (Articles 13(2)(b)-(d), 15-21 GDPR) You have several rights regarding your personal information under GDPR:

Right to Access (Article 15 GDPR): You can request a copy of your personal information.

Right to Rectification (Article 16 GDPR): You can request to correct inaccurate information.

Right to Erasure (Article 17 GDPR): You can request deletion of your information under certain circumstances.

Right to Restriction of Processing (Article 18 GDPR): You can restrict the processing of your information.

Right to Object to Processing (Article 21 GDPR): You can object to the processing of your information for marketing purposes.

To exercise these rights, please contact us using the information provided above.

Data Security (Article 32 GDPR) We are committed to ensuring the security of your personal information. We implement robust security measures, including:

Encryption: All data is encrypted both in transit and at rest using industry-standard encryption protocols.

Access Controls: Strict access controls are in place to ensure that only authorized personnel can access your information.

Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and mitigate potential risks.

Data Anonymization: Where possible, we anonymize data to further protect your privacy.

Incident Response Plan: We have a comprehensive incident response plan to address any data breaches swiftly and effectively.

These measures ensure that your information is protected against unauthorized access, disclosure, alteration, or destruction.

Children’s Privacy (Article 8 GDPR) Our Services are not intended for children under 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on this page and, where appropriate, through other means such as email notifications.

Contact Us If you have any questions or comments about this Policy, the ways in which we collect and use your personal information, your choices, or your rights regarding such use, or wish to exercise your rights, please do not hesitate to contact us at:

 

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